Following question and answers will help you in avoiding Spam & Fraud. Please read them carefully, and practice safe trading.

What should I do if I receive spam through B2BDubai?
What can I do if I suspect I am a victim of fraud?
How can I enjoy greater security when contacting potential business partners?
What kinds of fraud should I be looking out for?
How safe is trading on B2BDubai?
What's Authentication & Verification?
How to protect your B2BDubai account from fake email?
How can I identify a company I found at B2BDubai?

If you are a victim of spam, please contact informing us of the sender's B2BDubai Member ID and email address. If B2BDubai confirms that an abuse of B2BDubai's response system has occurred, we have the right to terminate violating member's account according to our service agreement. To reduce the risk of receiving spam we suggest that you utilize the filter function of your email client software.

Also, on our site, we do not offer our client's email address, and the system works through encrypted pages that completely eliminates the risk of getting spam.

Please inform us immediately if you suspect that you may be a victim of fraud by a B2BDubai member. As a first step, please forward copies of all relevant correspondence, along with the other party's Member ID and email address (if you know these) to . Under the terms of our service agreement, we have the right to immediately cancel the membership of anyone we consider guilty of suspicious behavior.

If you receive any further suspect communications, please forward to us immediately.

For greater security, we suggest that you adopt following measures when contacting potential business partners through the Internet:

The following are three common internet scams, although there are unfortunately many others. Hopefully you won't encounter any of them, but it's as well to be aware:·

Bank Transfer (Scam Mail) also called Phishing
Scam mail originated in Nigeria but now emanates from other countries. Often, victims of this scam receive an introduction letter via email. In this letter they are usually told a story about a wealthy person (for example a rich businessman or government official) who has died. The letter asks the receiver to provide a bank account where the deceased's money can be deposited safely, and promises to give 20%-30% of the total money as compensation.

Performa Invoice (to get your personal information)
Some fraudsters may ask for a pro-forma invoice when they do business with you, and then after you provide this, they may attempt to withdraw your funds, and purchase samples using your good name and business reputation. Your stolen identity may even be used to help con the fraudster's next victim!·

Credit card
Be very careful if a business partner you meet through the internet informs you that they can only send you payment by check or credit card...If you accept these payment methods you are running a risk that the checks have been forged, or the credit card numbers stolen, and ultimately you may have to bear the loss.

Related Sites :
National Fraud Information Center (NFIC)
Association of Certified Fraud Examiners
Financial Crimes Enforcement Network (Fincen)
Internet ScamBusters

In www.B2BDubai.com you can encounter two categories of B2BDubai members: free members, and paid members (such as On-Spot Trader Suppliers and TrustStamp members). With our On-Spot Trader Supplier and TrustStamp paid members, B2BDubai endeavors to provide transparency about the identity and legitimacy of your trading partner. However, as a business person you can appreciate that honest disputes happen between legitimate companies and this is a fact of business life, whether you find your trading partner on the internet or not. B2BDubai cannot guarantee the quality of products or services provided by each supplier.

See further details at B2BDubai .com Disclaimer.

Authentication & Verification is part of B2BDubai seller service package. It is designed to increase trust and confidence in e-Commerce by establishing trusted identity.

Authentication - Identify and authenticate that a company is legally registered.
Verification - Verify individual employment and authority to represent the authenticated business.

Be cautious of emails that ask you to submit personal information such as your B2BDubai member ID or password. Some members reported that persons not related to B2BDubai tried to pose themselves as B2BDubai representatives and sent emails to our members. These messages typically request B2BDubai members to re-enter their member ID and Password through return email or a web site, which purports to be the B2BDubai site. The request was made under the pretense that the member's B2BDubai account may be deactivated (or other similar situation) if they do not re-enter their B2BDubai ID and Password. Through this ploy, the perpetrators attempted to hijack private and confidential information from B2BDubai members.

B2BDubai is committed to keeping trading on the Internet as safe as possible. However, there are occasional situations where people with intent to defraud others invade the Internet. We believe that it is our duty to alert you of possible tricks employed by fraudsters to obtain confidential information from you.

Please be assured that, as long as you do not give out your B2BDubai ID and Password to unauthorized persons, your B2BDubai account is secure and safe. B2BDubai personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. If we request information from you, we will always direct you back to the B2BDubai site.

B2BDubai pages that ask you to provide your member ID and password can be identified by the address in the Address/Location area of your web browser. Most B2BDubai.com sign-in pages can be identified by addresses that begin with "http://B2BDubai.com" or "http://www.B2BDubai.com".

If you receive any communication from persons requesting that you re-enter your B2BDubai ID and Password through return email or a web site, please forward the message to us at . Please send us the email with the complete message text and full header or forward us the entire message using the forward function of your email program. When forwarding the message, do not change the subject line, send additional text, or forward the message as an attachment. Forwarding the message in this manner will allow us to review the message headers and any other information that may be attached to the email. We are working with law enforcement agencies to catch the perpetrators.

Learning more about your trading partner has always been an important part of trading decisions. B2BDubai is committed to making your trading experience safe and simple

If you look up B2BDubai members (including Dubai Suppliers who are On-Spot Trader Suppliers from UAE) in the B2BDubai trading community, B2BDubai has already done the basic qualification background checks on these suppliers for you. B2BDubai TrustStamp Members are buyers and sellers who come from countries around the world. They have received third-party Authentication and Verification by leading international credit agencies such as Dun & Bradstreet and have invested to become a member of B2BDubai's TrustStamp community.